team members 27

plus additional temporary expertise from Simon, Gordon, Georgie, Catriona, and Kelly – thanks so much, you twinkly wee shining stars!

Babies 3

Welcome to the world, future Civic Tech coders and activists Arthur Tiberius, Enid and Erika.

Permanent staff moved on to pastures new 3

Mark L: Avoided fog by the sound of it (6) Jukesie: now who are we supposed to talk to about comics and street art? And Rich, we’re learning to live without your ingenious ways with Post Its and thought-provoking team exercises.

Hours of coding 7,932

Creating new interfaces, improving existing ones and fixing bugs.

Hours of user support 1,282

(including very many from our volunteers) answering queries from the folk who use our UK sites, and helping them through the process.

Comments 288,771

in Slack – our main platform for internal conversation — this year

“I have really come to understand the importance of emoji when you work remotely.” Georgie Community Manager


Times we pretended that Alex P — who has done extensive work on FixMyStreet and dog fouling — has the job title Researcher With A Special Interest In Dog Poo.

conferences and other events attended around the world 20

From the Code for All Heroes of Tech summit in Bucharest, to Mozfest in London, to the OECD World Forum in South Korea.

events we organised ourselves 4

Including a brace of TICTeCs:

TICTeC in Lisbon

Our annual two-day conference that’s become the must-attend milestone for the international Civic Tech community

Delegates 150

Speakers 62

From countries 19

Foxy speakers 3

Entirely by chance: keynotes Martha Lane Fox & Professor Jonathan Fox, plus social impact tech company Future Fox

The first ever TICTeC Local in Manchester

Inspiring presentations, panels and analysis of Civic Tech at the local government level, from people at the cutting edge of engagement, technology and digital transformation

Attendees 100

Speakers 22

from councils and social impact organisations

Mention of Boaty McBoatface 1

in a discussion on enabling citizens to make big decisions.

Where have you worked this year?

Jen In maternity units, waiting for baby scans

Bec I had a couple of meetings in forests, landmarks and cafes in Kenya, Nigeria, South Africa and Uganda.

Myf I got to tweet from the House of Lords, just like a switched-on Peer would.

Nick I was coding in the organ loft of a church, as a wedding took place below: I’d been asked to cover for the person who normally pushes a button to make the bells ring.

Struan Accompanying my partner to New Zealand, I ended up working from the Lodge of Old Government House in Auckland for three weeks. Having my ’office’ be a stop on walking tours was definitely a first.

Liz The train on the way back from Cardiff is as exciting as it got, must try harder!

Show me the impact

Sites running our code 46

around the world, helping people to research or contact their representatives, access information, and keep their neighbourhoods tip-top.

people using our UK sites 9,197,391

TheyWorkForYou, WritetoThem, FixMyStreet, and WhatDoTheyKnow — either to take an action or simply to browse. Were you one of them?

Who we’ve met

“I’ve met so many interesting people this year — like Andrew Kyamagero, a radio DJ in Kampala broadcasting to around 7 million people daily. He had been in prison before for speaking out against the government on his radio show, but was still so passionate about continuing to hold government to account and make Kampala a better city, even against such adversity. I found him really inspiring, and a real reminder of the dangers people face around the world when fighting for what mySociety believes in.” Gemma Events and Alaveteli Partnership Manager
“Have you noticed how many people that work in Civic Tech are just interesting, industrious and talented people? Everyone in this sphere is so committed to social change, but also has unique mad skills at everything from the ukelele to illustration to knowing six languages.” Bec Head of Research

What’s the research show?

Output by our in-house Research team this year:

Reports 2

Academic paper 1

Conference papers 2

Mini-sites 3

Blog posts 5

and a newsletter in a pear tree.

And thanks to our 262 open datasets, available to everyone via our new data portal, you can create your own research too.